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> Order Follow-Up Emails for v4
Robsta
post Feb 10 2012, 09:47 AM
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Order Follow-Up Emails for v4

Mod Version: v1.2.0
Mod License: Per Server Installation
Cost: £9.99 GBP (Roughly $14.95 USD)




Description:

Our order follow up email automatically sends follow-up emails to customers asking for feedback and a review.� Amazon use a similar feature, which if you shop on Amazon you will have received one of their follow-up emails.

Features include:
  • Set a waiting period before an email is sent.
  • Set an historical period past the waiting period for installations into an active store. This stops old orders from receiving a follow up email.
  • Blog mod integration.
  • Testimonial mod integration.
  • Helpdesk mod integration.
  • A paginated list of emails sent for orders, including order and followup dates for record purposes.
  • Generated emails send links to the product review sections of the product page OR our testimonial mod submission pages.
  • Limits for maximum emails sent at any one time.
  • No product duplication for multiple instances of products in an order with different options.
  • Test mode restricting the emails to a predefined test order.
  • Manual email send option.
  • This is fully automated.


The mod requires Ioncube loaders to be installed.

View Mod Details & Buy


--------------------
Integrated HELPDESK and RMA (Returns Management) - Integrated BLOG / NEWS - Better than using Wordpress!
Add a feature rich Blog/News System and Helpdesk/RMA system to your CubeCart v4 store. Contact us for a demo.
Follow us on Facebook! Get CubeCart!

Search Engine Sitemap Feeds - Merchant Center Product Feeds - Customer Follow-up Email Mod - Essential for every store!
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Robsta
post Feb 24 2012, 05:01 PM
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*** Update To v1.1 Now Available ***

We've just released an update to this mod, read our blog for more information.


--------------------
Integrated HELPDESK and RMA (Returns Management) - Integrated BLOG / NEWS - Better than using Wordpress!
Add a feature rich Blog/News System and Helpdesk/RMA system to your CubeCart v4 store. Contact us for a demo.
Follow us on Facebook! Get CubeCart!

Search Engine Sitemap Feeds - Merchant Center Product Feeds - Customer Follow-up Email Mod - Essential for every store!
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clip1493
post Feb 26 2012, 08:00 PM
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QUESTION: There is language support on this mod to match the email language to the language the customer using when placing his order?
(The order inventory database contains a language field).
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Robsta
post Feb 27 2012, 09:52 AM
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It uses the store default, just like the order emails.


--------------------
Integrated HELPDESK and RMA (Returns Management) - Integrated BLOG / NEWS - Better than using Wordpress!
Add a feature rich Blog/News System and Helpdesk/RMA system to your CubeCart v4 store. Contact us for a demo.
Follow us on Facebook! Get CubeCart!

Search Engine Sitemap Feeds - Merchant Center Product Feeds - Customer Follow-up Email Mod - Essential for every store!
Go to the top of the page
 
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Bits4Vits
post Mar 2 2012, 12:48 PM
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Can't recommend this highly enough, the results speak for themselves! -



Since this store enhancement was installed you can plainly see the influx of customer testimonials (or "Feedback" on my store, as I had the description changed to give it a common feel with a certain big online auction platform)

Feedback - http://www.bits4vits.co.uk/store/index.php?_a=feedback - you can see the huge rise in feedback being left after the mod' was installed on the 28th of February...

Gives new customers confidence of buying from my store.

My sincere thanks to CartDesigns once again for another awesome mod.

Dave
www.Bits4Vits.co.uk

This post has been edited by Bits4Vits: Mar 2 2012, 12:53 PM
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Robsta
post Mar 2 2012, 12:55 PM
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Wow, that looks fantastic smile.gif

Thanks for posting smile.gif


--------------------
Integrated HELPDESK and RMA (Returns Management) - Integrated BLOG / NEWS - Better than using Wordpress!
Add a feature rich Blog/News System and Helpdesk/RMA system to your CubeCart v4 store. Contact us for a demo.
Follow us on Facebook! Get CubeCart!

Search Engine Sitemap Feeds - Merchant Center Product Feeds - Customer Follow-up Email Mod - Essential for every store!
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Bits4Vits
post Mar 2 2012, 02:46 PM
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QUOTE (Robsta @ Mar 2 2012, 12:55 PM) *
Wow, that looks fantastic smile.gif

Thanks for posting smile.gif


Your very welcome... I was amazed at the response!

And of course it brings them back into the store too...! cool.gif
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gibby
post Oct 14 2012, 02:59 PM
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Thanks Rob. Within 24 hours new reviews and feedback were flooding into our store.
Its boosted sales but also given us very valuble feedback.
They keep coming in daily now.

Such a good mod and backed up with the usual great service from Rob

This post has been edited by gibby: Oct 14 2012, 03:00 PM
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Robsta
post Oct 29 2012, 11:54 AM
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Excellent smile.gif I'm pleased it's working so well for you smile.gif I think this mod is exactly what every store should have to generate customer reviews. There is such a benefit to having customer added information to the store.


--------------------
Integrated HELPDESK and RMA (Returns Management) - Integrated BLOG / NEWS - Better than using Wordpress!
Add a feature rich Blog/News System and Helpdesk/RMA system to your CubeCart v4 store. Contact us for a demo.
Follow us on Facebook! Get CubeCart!

Search Engine Sitemap Feeds - Merchant Center Product Feeds - Customer Follow-up Email Mod - Essential for every store!
Go to the top of the page
 
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Robsta
post Mar 4 2013, 10:28 AM
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Skin Developer
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From: Exmouth, UK
Member No.: 2

Catalogue Listing
About Us
Store Review Here



*** Update To v1.2 Now Available ***

We've just released an update to this mod, read our blog for more information.


--------------------
Integrated HELPDESK and RMA (Returns Management) - Integrated BLOG / NEWS - Better than using Wordpress!
Add a feature rich Blog/News System and Helpdesk/RMA system to your CubeCart v4 store. Contact us for a demo.
Follow us on Facebook! Get CubeCart!

Search Engine Sitemap Feeds - Merchant Center Product Feeds - Customer Follow-up Email Mod - Essential for every store!
Go to the top of the page
 
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lynnmcdee
post Jan 31 2014, 05:08 PM
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Hi,

Will the order follow up emails mod work with version 5?
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Robsta
post Jan 31 2014, 05:27 PM
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QUOTE (lynnmcdee @ Jan 31 2014, 05:08 PM) *
Hi,

Will the order follow up emails mod work with version 5?
No, this is a version 4 mod.


--------------------
Integrated HELPDESK and RMA (Returns Management) - Integrated BLOG / NEWS - Better than using Wordpress!
Add a feature rich Blog/News System and Helpdesk/RMA system to your CubeCart v4 store. Contact us for a demo.
Follow us on Facebook! Get CubeCart!

Search Engine Sitemap Feeds - Merchant Center Product Feeds - Customer Follow-up Email Mod - Essential for every store!
Go to the top of the page
 
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teetshirts
post Feb 18 2014, 07:46 PM
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Hi Rob,
This a mod that has worked brilliantly for me - thanks.

Does anyone know how to change the text format within the email (eg I'd like to make part of my text in the email bold)

Thanks for your time.
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Robsta
post Feb 18 2014, 07:53 PM
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You can edit the text via the email language file. Via Admin or the actual file.


--------------------
Integrated HELPDESK and RMA (Returns Management) - Integrated BLOG / NEWS - Better than using Wordpress!
Add a feature rich Blog/News System and Helpdesk/RMA system to your CubeCart v4 store. Contact us for a demo.
Follow us on Facebook! Get CubeCart!

Search Engine Sitemap Feeds - Merchant Center Product Feeds - Customer Follow-up Email Mod - Essential for every store!
Go to the top of the page
 
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teetshirts
post Feb 18 2014, 08:05 PM
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QUOTE (Robsta @ Feb 18 2014, 08:53 PM) *
You can edit the text via the email language file. Via Admin or the actual file.


Cheers Rob,
That'll edit the text, but if I put some html for eg "<b>Remember, we are also do all kinds of custom printing for garments. Email us with your enquiry & we'll sort you a great deal.</b>"

it will just enter the formatting as part of the text itself rather than actually making the text bold.

This post has been edited by teetshirts: Feb 18 2014, 09:17 PM
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Robsta
post Feb 19 2014, 09:34 AM
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Yes you can. However ensure you add the HTML tags to all mod templates and enable HTML mode in the configuration.


--------------------
Integrated HELPDESK and RMA (Returns Management) - Integrated BLOG / NEWS - Better than using Wordpress!
Add a feature rich Blog/News System and Helpdesk/RMA system to your CubeCart v4 store. Contact us for a demo.
Follow us on Facebook! Get CubeCart!

Search Engine Sitemap Feeds - Merchant Center Product Feeds - Customer Follow-up Email Mod - Essential for every store!
Go to the top of the page
 
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